Update notices for Terms of Service
Last updated: 21 October 2026
21 October 2026
- Revised Customer Data rights (3.4), Fee change notice (7.1.1), Suspension grounds (7.5), Liability (12.3 & 12.5) and corrected cross-references in sections 3.7, 7.3.5 and 8.4 in Terms of Service
- Revised Data Processing Agreement to accurately describe the Flatpeak Services and clarify roles (controller of Account Data only, processor for all other data), with added commitments on deletion, breach information, data subject requests and notice of changes
- Updated Flatpeak Subprocessors
30 January 2026
- Updated Flatpeak Subprocessors Subprocessors
16 January 2026
- Minor updates to improve compliance with updated GDPR legislation Privacy Statement.
6 October 2025
- Updated Flatpeak registered address Terms & Data Processing Agreement
31 August 2025
- Updated Flatpeak registered address Terms & Data Processing Agreement
- Expanded Definitions and Section 15 of Terms to include Partners
15 April 2025
- We have introduced Subprocessors. This provides list of all Flatpeak subprocessors used to deliver Services.
- We added section 8.2 to Data Processing Agreement to include reference to list of Subprocessors.
- We updated SLA Eligible services, Definition of Unavailability and Service Credit claims sections of Service Level Agreement to increase service credits.